Guidelines for reporting and investigating workplace incidents under federal jurisdiction.
Incident Investigation

Earn your official certification card online with Gama Safety Canada. Complete your Incident Investigation Online Certification Course, pass the exam, and download your certificate. Online Certification Cards are available for all courses.
- Certificate of Completion: Immediate download upon passing.
- Approximate Duration: 1 hour.
- Validity: Accepted across all Canadian provinces and territories.
- Exam Requirement: A score of 80% is required to receive your certificate. Retakes allowed if needed.
Course Topics
- Purpose and importance of incident investigations.
- Types of workplace incidents: near misses, injuries, and fatalities.
- Steps in conducting an effective investigation process.
- Interview techniques and witness statement gathering.
- Root cause analysis: identifying direct, indirect, and root causes.
- Corrective actions and preventive control measures.
- Documentation, reporting, and regulatory compliance.
Who Should Take This Course?
- Supervisors, managers, and safety coordinators.
- Health and Safety Committee members.
- Human Resources and compliance professionals.
- Anyone involved in post-incident reviews or safety audits.
Course Features
- 100% online, accessible anytime on any device.
- Interactive training with real-world case studies.
- Guided exercises and templates for investigations.
- Immediate access to digital certificate upon completion.
- Aligned with Canadian occupational health and safety laws.
Compliance Standards
- Canada Labour Code Part II – Investigation of hazardous occurrences.
- Provincial Occupational Health and Safety Acts.
- WorkSafeBC, WSIB, and regional regulatory bodies.
- Best practices from CCOHS and industry-leading standards.
Learning Outcomes
- Conduct thorough and unbiased incident investigations.
- Identify root causes and contributing factors of workplace incidents.
- Develop and recommend effective corrective actions.
- Ensure compliance with reporting and legal requirements.
Incident Investigation Safety Resources
Comprehensive guide on conducting effective incident investigations to identify root causes.
Overview of legal requirements for reporting workplace injuries and hazardous occurrences.
Step-by-step process for employers to investigate workplace incidents and near-misses.
Requirements for reporting serious workplace accidents and fatalities to WorkSafeBC.
Video tutorial on how to report and document workplace incident investigations.
Curriculum
- 6 Sections
- 102 Lessons
- Lifetime
- Incident Investigation Course5
- Module 1: Incident Investigation Course I23
- 2.11.1. Incident Investigation
- 2.21.2. Module Overview
- 2.31.3. Incident Definition
- 2.41.4. Incident vs Accident
- 2.51.5. Keep in Mind!
- 2.61.6. Incidents Introduction
- 2.71.7. Keep in Mind!
- 2.81.8. Incident Investigation
- 2.91.9. Keep in Mind!
- 2.101.10. Who should do the Investigation?
- 2.111.11. Note
- 2.121.12. Team Members
- 2.131.13. Note
- 2.141.14. Should the supervisor be on the team?
- 2.151.15. Root Cause
- 2.161.16. Worker Duties
- 2.171.17. Supervisor Duties
- 2.181.8. Regulation 8, Accidents causing serious bodily injury
- 2.191.9. Regulation 9, Dangerous occurrences
- 2.201.20. The Role of Employer
- 2.211.21. Incident Investigating Steps
- 2.221.22. Incident Blame
- 2.231.23. Note
- Module 2: Incident Investigation Course II17
- 3.12.1. Reportable Incidents
- 3.22.2. Module Overview
- 3.32.3. Regulation 8, Accidents causing serious bodily injury
- 3.42.4. Regulation 8
- 3.52.5. Regulation 8 Notice
- 3.62.6. Regulation 9, Dangerous occurrences
- 3.72.7. Regulation 9
- 3.82.8. Example of Dangerous Occurance
- 3.92.9. Regulation 9 Notice
- 3.102.10. Regulation 29, Investigation of certain accidents
- 3.112.10. Regulation 29 Report
- 3.122.12. Regulation 30, Prohibition re scene of accidents
- 3.132.13. Regulation 31, Investigation of dangerous ocurrences
- 3.142.14. Regulation 31 Report
- 3.152.15. What else must be investigated?
- 3.162.16. Unsafe Conditions
- 3.172.17. Reportable Incidents
- Module 3: Incident Investigation Course III56
- 4.13.1. Incident Investigation Process
- 4.23.2. Module Overview
- 4.33.3. Incident Investigating Steps
- 4.43.4. Emergency Response
- 4.53.5. Incident Investigating Steps
- 4.63.6. Investigation Preparation
- 4.73.7. Secure Scene
- 4.83.8. Identify Witnesses
- 4.93.9. Survey Scene
- 4.103.10. Keep in Mind!
- 4.113.11. Survey Scene
- 4.123.12. Gather Evidence
- 4.133.13. Interview Witnesses
- 4.143.14. Note
- 4.153.15. Plan Interviews
- 4.163.16. Set the Tone
- 4.173.17. Interview Questions
- 4.183.18. Take Notes
- 4.193.19. Use Written Statements
- 4.203.20. Don’ts during Interview
- 4.213.21. Other Data
- 4.223.22. What’s next?
- 4.233.23. Analyze the Evidence
- 4.243.24. Analyze Facts
- 4.253.25. Direct & Indirect Causes
- 4.263.26. Direct Cause
- 4.273.27. Identify the Indirect Causes
- 4.283.28. Root Causes
- 4.293.29. Root Cause
- 4.303.30. Analyze Incident Factors
- 4.313.31. System Interaction
- 4.323.32. Causation Models
- 4.333.33. Work Environment
- 4.343.34. Personnel
- 4.353.35. Management
- 4.363.36. Note
- 4.373.37. Incident Investigation Report Form
- 4.383.38. Note
- 4.393.39. Final Report
- 4.403.40. Report Introduction
- 4.413.41. Methodology and Equipment
- 4.423.42. Incident Summary
- 4.433.43. Findings and Recommendations
- 4.443.44. The Role of Employer
- 4.453.45. Take Action
- 4.463.46. Control Hazards
- 4.473.47. Hazard Elimination
- 4.483.48. Hazards Substitution
- 4.493.49. Administrative Controls
- 4.503.50. Personal Protective Equipment
- 4.513.51. Work Procedures, Training and Supervision
- 4.523.52. Health and Safety System
- 4.533.53. Human Error
- 4.543.54. Note
- 4.553.55. Incident Investigation Process
- 4.56You have successfully completed the course.
- Final Assessments and Certification1
- Certification Card Information1

Incident Investigation
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